Client Portal Guides
Step-by-step guides for external clients using the FieldPad client portal.

How to View Your Property's Vehicles
Your client portal account lets you see every vehicle registered at your property in real time: licence plates, permit status, and start/end dates. Five steps:
Step 1: Log In
Go to fieldpad.app/login on any phone or computer.
Enter the username and password provided to you.
Click Log In.
Step 2: Open the Vehicles Menu
Click Navigate in the top-left corner.
Click Vehicles to expand it.
Click View Vehicles.
Step 3: Review Your Vehicle List
Every registered vehicle appears with its licence plate, permit ID, and start / end dates. The numbered buttons in the screenshot:
(1) Search box
Type a licence plate or permit ID to narrow the list.
(2) Fuzzy search
Finds a plate even if a character is typed wrong.
(3) Search all
Searches the entire database, not just the vehicles loaded on screen.
(4) Refresh
Reloads the list with the latest data.
(5) Add
Registers a new vehicle.
(6) Copy
Copies the selected vehicles to your clipboard.
(7) Download
Exports the selected vehicles to a spreadsheet (CSV).
Step 4: Add a Vehicle
Click + Add (button 5 above) to register a visitor or a new vehicle. Fill in the form and click Add Vehicle:
(1) Lot Code
The property where the vehicle parks. Only your properties appear.
(2) Status
Vehicle type: Visitor, Tenant (parked indoor or outdoor), or Employee.
(3) Start Date & Time
When the permit begins. Defaults to the current time.
(4) End Date & Time
When the permit expires. Set it directly or use a preset.
(5) Duration Presets
One click sets the end date: 1 Day, 7 Days, 1 Month, 1 Year, or PERM (10 years).
(6) License Plate
The vehicle's plate, letters and numbers only.
(7) Permit ID
Auto-generated for visitors. For Tenant or Employee statuses, enter the stall number or identifier here.
(8) Add Vehicle
Saves the permit. The vehicle appears in your list right away.
Step 5: Manage a Vehicle
Each row has action buttons in the Actions column on the far right. Scroll the table sideways if you do not see them.
(1) Print Receipt
Prints the permit receipt. Available once the permit has a transaction code.
(2) Edit
Opens the Step 4 form pre-filled. Click Save Changes when done.
(3) Delete
Removes the vehicle and its permit. You will be asked to confirm first.
(4) Change History
Shows every change made to the vehicle. Appears once a vehicle has at least one change.
Change History lists each change with the field, the old and new values, the date, and who made it:
If you have any questions, contact us at support@fieldpad.app.