# Client Portal Guides

Step-by-step guides for external clients using the FieldPad client portal.

# How to View Your Property's Vehicles

Your client portal account lets you see every vehicle registered at your property in real time: licence plates, permit status, and start/end dates. Five steps:

## Step 1: Log In

1. Go to **fieldpad.app/login** on any phone or computer.
2. Enter the **username** and **password** provided to you.
3. Click **Log In**.

![Login screen with username and password fields](/uploads/images/gallery/2026-07/01-login.png)

## Step 2: Open the Vehicles Menu

1. Click **Navigate** in the top-left corner.
2. Click **Vehicles** to expand it.
3. Click **View Vehicles**.

![Navigate menu expanded showing Vehicles and View Vehicles](/uploads/images/gallery/2026-07/02-nav-menu.png)

## Step 3: Review Your Vehicle List

Every registered vehicle appears with its **licence plate**, **permit ID**, and **start / end dates**. The numbered buttons in the screenshot:

![Vehicle Management list showing plates, permits, and dates](/uploads/images/gallery/2026-07/03-vehicles-smooth.png)

<table id="bkmrk-%281%29-search-boxtype-a"><tbody><tr><td>**(1) Search box**</td><td>Type a licence plate or permit ID to narrow the list.</td></tr><tr><td>**(2) Fuzzy search**</td><td>Finds a plate even if a character is typed wrong.</td></tr><tr><td>**(3) Search all**</td><td>Searches the entire database, not just the vehicles loaded on screen.</td></tr><tr><td>**(4) Refresh**</td><td>Reloads the list with the latest data.</td></tr><tr><td>**(5) Add**</td><td>Registers a new vehicle.</td></tr><tr><td>**(6) Copy**</td><td>Copies the selected vehicles to your clipboard.</td></tr><tr><td>**(7) Download**</td><td>Exports the selected vehicles to a spreadsheet (CSV).</td></tr></tbody></table>

## Step 4: Add a Vehicle

Click **+ Add** (button 5 above) to register a visitor or a new vehicle. Fill in the form and click **Add Vehicle**:

![Add Vehicle dialog with lot, status, dates, duration presets, and licence plate](/uploads/images/gallery/2026-07/04-add-dialog.png)

<table id="bkmrk-%281%29-lot-codethe-prop"><tbody><tr><td>**(1) Lot Code**</td><td>The property where the vehicle parks. Only your properties appear.</td></tr><tr><td>**(2) Status**</td><td>Vehicle type: Visitor, Tenant (parked indoor or outdoor), or Employee.</td></tr><tr><td>**(3) Start Date &amp; Time**</td><td>When the permit begins. Defaults to the current time.</td></tr><tr><td>**(4) End Date &amp; Time**</td><td>When the permit expires. Set it directly or use a preset.</td></tr><tr><td>**(5) Duration Presets**</td><td>One click sets the end date: 1 Day, 7 Days, 1 Month, 1 Year, or PERM (10 years).</td></tr><tr><td>**(6) License Plate**</td><td>The vehicle's plate, letters and numbers only.</td></tr><tr><td>**(7) Permit ID**</td><td>Auto-generated for visitors. For Tenant or Employee statuses, enter the stall number or identifier here.</td></tr><tr><td>**(8) Add Vehicle**</td><td>Saves the permit. The vehicle appears in your list right away.</td></tr></tbody></table>

## Step 5: Manage a Vehicle

Each row has action buttons in the **Actions** column on the far right. Scroll the table sideways if you do not see them.

![Vehicle row with print, edit, delete, and change history buttons](/uploads/images/gallery/2026-07/05-actions.png)

<table id="bkmrk-%281%29-print-receiptpri"><tbody><tr><td>**(1) Print Receipt**</td><td>Prints the permit receipt. Available once the permit has a transaction code.</td></tr><tr><td>**(2) Edit**</td><td>Opens the Step 4 form pre-filled. Click **Save Changes** when done.</td></tr><tr><td>**(3) Delete**</td><td>Removes the vehicle and its permit. You will be asked to confirm first.</td></tr><tr><td>**(4) Change History**</td><td>Shows every change made to the vehicle. Appears once a vehicle has at least one change.</td></tr></tbody></table>

**Change History** lists each change with the field, the old and new values, the date, and who made it:

![Change History dialog listing vehicle updates with old and new values](/uploads/images/gallery/2026-07/05-history.png)

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If you have any questions, contact us at **support@fieldpad.app**.