Client Portal Guides
Step-by-step guides for external clients using the FieldPad client portal.
How to View Your Property's Vehicles
Your client portal account lets you see every vehicle registered at your property in real time: licence plates, permit status, and start/end dates. Five steps:
Step 1: Log In
- Go to fieldpad.app/login on any phone or computer.
- Enter the username and password provided to you.
- Click Log In.
Step 2: Open the Vehicles Menu
Step 3: Review Your Vehicle List
Every registered vehicle appears with its licence plate, permit ID, and start / end dates. The numbered buttons in the screenshot:
| (1) Search box | Type a licence plate or permit ID to narrow the list. |
| (2) Fuzzy search | Finds a plate even if a character is typed wrong. |
| (3) Search all | Searches the entire database, not just the vehicles loaded on screen. |
| (4) Refresh | Reloads the list with the latest data. |
| (5) Add | Registers a new vehicle. |
| (6) Copy | Copies the selected vehicles to your clipboard. |
| (7) Download | Exports the selected vehicles to a spreadsheet (CSV). |
Step 4: Add a Vehicle
| (1) Lot Code | The property where the vehicle parks. Only your properties appear. |
| (2) Status | Vehicle type: Visitor, Tenant (parked indoor or outdoor), or Employee. |
| (3) Start Date & Time | When the permit begins. Defaults to the current time. |
| (4) End Date & Time | When the permit expires. Set it directly or use a preset. |
| (5) Duration Presets | One click sets the end date: 1 Day, 7 Days, 1 Month, 1 Year, or PERM (10 years). |
| (6) License Plate | The vehicle's plate, letters and numbers only. |
| (7) Permit ID | Auto-generated for visitors. For Tenant or Employee statuses, enter the stall number or identifier here. |
| (8) Add Vehicle | Saves the permit. The vehicle appears in your list right away. |
Step 5: Manage a Vehicle
Each row has action buttons in the Actions column on the far right. Scroll the table sideways if you do not see them.
| (1) Print Receipt | Prints the permit receipt. Available once the permit has a transaction code. |
| (2) Edit | Opens the Step 4 form pre-filled. Click Save Changes when done. |
| (3) Delete | Removes the vehicle and its permit. You will be asked to confirm first. |
| (4) Change History | Shows every change made to the vehicle. Appears once a vehicle has at least one change. |
Change History lists each change with the field, the old and new values, the date, and who made it:
If you have any questions, contact us at support@fieldpad.app.